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Temporary protection: Croatia

Privremena zaštita (temporary protection)
sources checked 23.09.2026
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Legal basis: Act on International and Temporary Protection + Croatian Government decision extending temporary protection until 04.03.2027 + EU Directive 2001/55/EC • status valid until 04/03/2027 • already extended until 04/03/2028

Protection has already been extended until 04/03/2028. The current period recorded in this guide ends on 04/03/2027. Your document may show a different date. Document renewal follows national procedures: check the FAQs and official sources below. A general protection date is not automatically an application deadline.
Special scenarios (documents, non-biometric passport): You can apply at the nearest police administration/station (policijska uprava/postaja) for your place of residence or online via croatia4ukraine.mup.hr — the form is filled in Latin script only. Bring 2 colour photos 3×3.5 cm and copies of documents. For current holders the status was extended AUTOMATICALLY until 04.03.2027; in-person card verification at police stations ran 26.02–30.05.2026, but latecomers do NOT lose the status. On 30.07.2026 the EU Council extended protection in the EU until 04.03.2028 — expect a corresponding Croatian government decision.

Steps

Your progress (stored locally)0/6
  1. 1

    Apply at the police or online

    In person — at the nearest police administration/station for your residence (in collective centres MoI officers take applications on site) or online via croatia4ukraine.mup.hr. The online form is Latin-script only; select your category (Ukrainian citizen as of 24.02.2022, family member etc.).

    📍 Policijska uprava / postaja or croatia4ukraine.mup.hrAs soon as possible after arrival💳 Free
  2. 2

    Receive the card (iskaznica)

    Upon approval you receive a bilingual (Croatian-English) temporary protection card — it also serves as proof of residence. Carry it at all times.

    📍 Police station for your residence💳 Free
  3. 3

    Register with a doctor and the HZZ

    With the card you have full mandatory health insurance rights — choose a family doctor. For job search, register with the Croatian Employment Service (HZZ); you may work WITHOUT a separate work permit.

    📍 Local health centre (dom zdravlja) / HZZ officeAfter receiving the card💳 Free
  4. 4

    Enrol children in school and arrange assistance

    Children access primary and secondary education on par with Croatian citizens. Social assistance (incl. the one-off cash allowance) is arranged via local social welfare centres; in collective accommodation — via the duty social worker.

    📍 Local school / social welfare centre💳 Free
  5. 5

    Report address changes within 2 days

    Report every change of residence to the police within 2 days of the change (Obrazac 11 — address registration/deregistration). This is a condition for keeping your entitlements, incl. aid and housing.

    📍 Police station for the new address2 days from the change💳 Free
  6. 6

    Status extension

    For current holders the status was extended AUTOMATICALLY until 04.03.2027 (Government decision). Card verification with the new validity ran at police stations 26.02–30.05.2026; latecomers do not lose the status. Following the EU Council decision of 30.07.2026 an extension until 04.03.2028 is expected — watch hrvatskazaukrajinu.gov.hr.

    📍 Police station for your residencePer MUP announcements💳 Free

Documents

Completed application (Zahtjev za odobrenje privremene zaštite)

required
For whom: Everyone

The form exists in Croatian, English and Ukrainian at hrvatskazaukrajinu.gov.hr. It must be filled in Croatian or English Latin script only.

Identity document (passport / ID / other)

if available
For whom: Everyone who has one

COPIES are attached. If you have no document (lost, expired, non-biometric) the application is still accepted; identity is established from available data.

Two colour photographs 3×3.5 cm

required
For whom: Everyone (for the card)

Needed for the temporary protection card (iskaznica).

Proof of your address in Croatia

required
For whom: Everyone; when the address changes

The address and the accommodation provider’s contact go into the application. Address changes must be reported to the police within 2 days (Obrazac 11).

Evidence of leaving Ukraine after 24.02.2022

if available
For whom: Everyone

The form asks for the date of FIRST leaving Ukraine after 24.02.2022 (not return-trip dates). Passport stamps help.

Ukrainian residence permit documents

if available
For whom: Third-country (non-Ukrainian) nationals

Those who held international protection or permanent residence in Ukraine on 24.02.2022 state the issuing authority, number and validity of the permit (form items 17–18).

Ukrainian Embassies and Consulates

Embassy
Посольство України в Хорватії
🏙 Загреб
📍 Загреб
https://croatia.mfa.gov.ua

Map

Croatia • OpenStreetMap

Document samples and how to fill them

Zahtjev za odobrenje privremene zaštite (temporary protection application)
Obtaining temporary protection in Croatia
📍 A police station or online at croatia4ukraine.mup.hr; forms (HR/ENG/UA) at hrvatskazaukrajinu.gov.hr💳 FreeThe card is issued after approval
How to fill, field by field:
Applicant category (top of the form)

Tick ONE category: a Ukrainian citizen residing in Ukraine on 24.02.2022; a family member; a stateless person or third-country national with protection/permanent residence in Ukraine; or an unaccompanied minor.

Example: ☑ a Ukrainian citizen who was residing in Ukraine on 24 February 2022
Items 1–10: personal details

Last name, former/maiden name, first name, father’s and mother’s names, date/place/country of birth, citizenship (all if multiple), sex — in Croatian or English LATIN script only, as in the passport.

Example: PETRENKO / OLHA, 15.03.1985, Kyiv, Ukraine
Item 11: date of leaving Ukraine

Enter the date of FIRST leaving Ukraine after 24.02.2022. It is NOT the date of coming back after a return trip made at your own risk.

Example: 05.03.2022
Items 12–16: documents

Document type (passport/ID/other — if you have one), number, issue date, expiry, issuing country. Attach COPIES.

Example: Travel document FA123456, 20.05.2019–20.05.2029, Ukraine
Items 19–20: education, occupation, contacts

Tick your education level (primary/secondary/undergraduate/graduate/PhD), enter your occupation, email and mobile number.

Example: Secondary, cook, olha@example.com, +385 9X XXX XXXX
Items 21–22: address in Croatia and OIB

Your address in Croatia + the accommodation provider’s contact (phone/email). OIB (tax number) — only if already assigned.

Example: Ilica 10, 10000 Zagreb; landlord +385 1 XXX XXXX
⚠ Common mistakes

❌ Filling in Cyrillic (only Croatian/English Latin script is accepted) ❌ Item 11 — the latest return date instead of the FIRST departure after 24.02.2022 ❌ Several categories ticked instead of one ❌ Missing the 2 colour photos 3×3.5 cm ❌ Accommodation provider’s contact missing

Obrazac 11 — address registration/deregistration
Notifying the police of an address change (2-day duty)
Official form ↗
📍 A police station or download from hrvatskazaukrajinu.gov.hr (HR/UA)💳 FreeRegistered on the spot
How to fill, field by field:
Personal details

Name, surname and temporary protection card details — in Latin script as on the card.

Example: OLHA PETRENKO
Old address (odjava)

The address you are leaving (for deregistration).

Example: Ilica 10, 10000 Zagreb
New address (prijava)

Your new address in Croatia; submit within 2 days of moving.

Example: Vukovarska 22, 21000 Split
Date and signature

Sign and file at the police station for the NEW address.

⚠ Common mistakes

❌ Missing the 2-day notification deadline ❌ Filing at the old-address station instead of the new one ❌ Details not matching the temporary protection card

Benefits

Basic subsistence and accommodation

collective accommodation or state-financed rental housing

Persons under temporary protection are entitled to basic subsistence and accommodation; the state also finances rental agreements for housing units.

How to apply: Via reception authorities/MoI; rental scheme per announcements at hrvatskazaukrajinu.gov.hr

Authority: MoI and the competent reception authorities

One-off cash allowance

up to HRK 2,500 (≈€330) for a single person / HRK 3,500 (≈€465) for a family — as officially published; confirm current euro amounts

Persons under temporary protection facing extraordinary costs due to their life circumstances.

How to apply: In private housing — via the local social welfare centre; in collective centres — via the duty social worker (mobile teams)

Authority: Social welfare centres (Ministry of Social Policy)

Healthcare coverage

full scope of mandatory health insurance

Temporary protection card holders — upon presenting the card; choose a family doctor.

How to apply: At your local health centre with the card

Authority: HZZO / healthcare providers

Work without a permit and HZZ support

free labour market access

Persons under temporary protection may work without a residence-and-work permit or work registration certificate.

How to apply: Register with the HZZ office for your residence; vacancies also via the EU Talent Pool

Authority: Croatian Employment Service (HZZ)
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Where to apply

MoI police stations (all policijske uprave/postaje)

📍 By place of residence; full list at policija.gov.hr
🕐 Varies by station (schedules on the MoI page)
https://policija.gov.hr/policijske-uprave/104

Policijska uprava zagrebačka (Zagreb) — administrative affairs

📍 Petrinjska 30, 10000 Zagreb
🕐 Mon–Fri 7:00–19:00; foreigners desk 8:00–13:00
https://zagrebacka-policija.gov.hr/kontakti/101350

Croatia4Ukraine online application

📍 Online (Latin-script form)
🕐 24/7
✉️ privremena.zastita@mup.hr
https://croatia4ukraine.mup.hr/

Contacts

MoI — temporary protection queries
Working days; hotline 114
Ministry of Social Policy — social rights of displaced persons
Working days
+385 99 399 7317
UNHCR Croatia — help portal
24/7 (online)
Embassy of Ukraine in Croatia (Zagreb)
See website

What happens after protection ends

The status runs until 04.03.2027; after the EU Council decision of 30.07.2026 an extension until 04.03.2028 is expected (new applicants will face military-obligation conditions). Afterwards: a residence-and-work permit on general grounds, study, family reunification or international protection. Time under temporary protection generally does not count towards long-term residence — with stable employment, consider switching to a work-based permit early.

Opportunities: housing, jobs, grants

6 verified programmes: housing support, job portals, business grants, free courses — with direct official links and verification dates. Available with Varta.

FAQ

Do I need to do anything to keep my protection after the current period?

No application is needed — protection is extended automatically, but you must go in person to the police administration or police station for your place of residence to have the extension endorsed on your temporary-protection foreigner's card (iskaznica). As of 3 September 2026 Croatia has NOT yet announced either its national decision for the term to 04.03.2028 or the dates of the endorsement window; in earlier cycles the window opened in late February and closed at the end of May, so watch hrvatskazaukrajinu.gov.hr in winter 2027. Where: Ministarstvo unutarnjih poslova (the Croatian Ministry of the Interior) — the policijska uprava / policijska postaja for your place of residence (boravište). There is no online portal for this: an in-person visit is required. For a child under 16 the endorsement can be done by a parent or guardian; for a person with reduced mobility, by a family member or a responsible person from the institution. Questions: privremena.zastita@mup.hr. Important: Do not confuse two different things. (1) The STATUS itself is not lost if you miss the deadline: the official page says explicitly that those who come after the window's end date do not lose their status and keep all rights and obligations. You can come later. (2) But a CARD without the endorsement does not prove that your status is valid — the official text calls the endorsed card proof of valid status before the authorities of Croatia and other countries. In practice, without the endorsement you will run into problems with banks, employers, social benefits and border crossings. So you do need to act; missing the deadline is simply not a disaster. On dates: no official date for the 2027→2028 cycle has been published yet. Source: https://hrvatskazaukrajinu.gov.hr/informacije/status-privremene-zastite/152 (checked 03.09.2026).

Do I need to do anything to extend my status?

The status was extended automatically until 04.03.2027. Card verification required a personal visit to the police between 26.02 and 30.05.2026, but latecomers do NOT lose the status — attend as soon as you can. Watch for announcements on the next extension (the EU has already extended protection until 04.03.2028).

Can I visit Ukraine?

Short trips to Ukraine do not by themselves cancel the status — the MoI form even asks specifically for the date of FIRST leaving Ukraine after 24.02.2022, not return-trip dates. However, a lasting return to Ukraine is a ground for ending protection, and address changes in Croatia must be reported within 2 days.

My passport is non-biometric or expired. What now?

Apply with what you have: the form asks for a document type “if you have one” — copies of available documents are attached and identity is established from the data provided. In parallel, obtain a new passport at the Ukrainian embassy in Zagreb.

Can I work in Croatia?

Yes, from the moment temporary protection is granted — without a residence-and-work permit and without a work registration certificate. Register with the HZZ for job-search support; the EU Talent Pool is also available.

What financial aid can I receive?

You are entitled to basic subsistence and accommodation; additionally a one-off allowance for extraordinary costs (per the official publication — up to HRK 2,500 ≈€330 per person / HRK 3,500 ≈€465 per family; confirm current euro amounts). Contact the social welfare centre or +385 99 399 7317 / ukrajina@mrosp.hr.