Тимчасовий захист: Мальта

In this map by clicking on the country you will find useful information about national authorities in EU countries who you can contact about temporary protection, as well as information on healthcare or employment support. In the list of EU countries below the map, you will also find contacts of organisations active in helping those fleeing Ukraine.

Austria National contact details Austrian Interior Ministry (DE) Federal Agency for Reception and Support Services (DE / UK / EN) Ministry of the Interior General Information for people fleeing Ukraine (DE) Federal Office for Immigration and Asylum, General Information on the right of residence, Extension of residence rights (DE/UK/RU/EN) Austrian Interior Ministry – Information on switching to RWR+ (DE / UK / RU) Human trafficking – support for woman “Be safe on the way” (EN/UK) Human trafficking – support for men (DE / EN) Public Employment Service (DE / UK / EN) Key organisations helping on the ground Counselling Centers in Austria for refugees (DE) Tralalobe (DE) Caritas Austria (DE) Caritas Vienna “SINTEM”, psychological support (DE) Psychological support hotline (UK) From Austria In German/English 01/343 0101 1 In Russian 01/343 0101 4 In Ukrainian 01/343 0101 7 From abroad +43 6699665109 Job search platforms: Austrian Jobs for Ukrainian Refugees Jobs for Ukraine Austrian Integration Fund: information about integration offers –especially German language courses (DE / UK) Belgium National contact details Federal Government’s Information website (FR / NL / DE / EN / UK) +32 24888888 Information by the Immigration office on temporary protection application for Ukrainians in Belgium (FR / NL / EN) Information by the Wallonie government (FR / UK), phone 1718 Information by the Flemish government (NL), phone +32 2 225 44 21 Information by the government of Brussels (EN) Federal Ombudsman (FR / NL / EN / UK) Hotlines of the Embassy of Ukraine in Belgium Reserve Line +32 23792115 General questions +32 23792160 Housing questions +32 23792112 Key organisations helping on the ground Red Cross – Flemish community (NL / FR / EN) +32 15443407 Red Cross – French community (FR) +32 81771648 Agence Fédérale pour l’Accueil des Demandeurs d’Asile +32 22134411 (FR / NL / EN) Serve the City Brussels (FR / ;NL / EN) +32 27343502 List of initiatives in Belgium – Belgians for Ukraine (EN) Facebook page - Solidarity with Ukraine (EN) Solentra (Psycholgical Support) (EN / FR / NL) +32 484650130 PAG-ASA for victims of exploitation (EN / FR / NL)+32 25116464 Bulgaria National contact details Government’s unified information portal on measures and actions related to the crisis in Ukraine (BG / UK / EN) Information from the State Agency for Refugees (EN / UK) Registration points – Map with information (BG / UK / EN) Hotline numbers +38 029055555, +38 0322465075 Ministry of Foreign Affairs crisis hotline +35 929482404, email crisismfa [dot] bg (crisis[at]mfa[dot]bg) Key organisations helping on the ground Association of Ukrainian Organisations “Mati Ukraina” Facebook group (BG / UK) Refugee Light (EN / UK / BG) Foundation for access to rights (EN / BG) Croatia National contact details Ministry of Interior Homepage (HR / EN) email: privremena [dot] zastitamup [dot] hr (privremena[dot]zastita[at]mup[dot]hr) Ministry of Interior webpage for Ukrainian refugees (HR / UK) Information on the activation of the temporary protection directive (HR) Unique toll-free number 114 Embassy of Ukraine in Zagreb (HR / UK) +385 14616296, e-mail emb_hrmfa [dot] gov [dot] ua (emb_hr[at]mfa[dot]gov[dot]ua) Consulate of Ukraine in Omišalj, +385 51842037, e-mail pk [dot] ukrajinenet [dot] hr (pk[dot]ukrajine[at]net[dot]hr) Consulate of Ukraine in Split, +385 996862797, e-mail ivicapiricyahoo [dot] com (ivicapiric[at]yahoo[dot]com) Key organisations helping on the ground Croatian Red Cross (HR / EN) Hotlines and useful contact numbers (UK / HR) UNHCR email hrvzaunhcr [dot] org (hrvza[at]unhcr[dot]org) IOM email iomzagrebiom [dot] int (iomzagreb[at]iom[dot]int) Ukrainian Community of the Republic of Croatia, Kardinala Alojzije Stepinca 45, Vukovar +385 32493224 (Tel/fax), +385 953781199 (mobile), e-mail ukrajinskazajednica [dot] hrgmail [dot] com (ukrajinskazajednica[dot]hr[at]gmail[dot]com) Victim and Witness Support Service, Ministry of Justice and Administration (in HR and EN) +385 13714756 (weekdays from 08:00 am to 04:00 pm), e-mail zrtve [dot] i [dot] svjedocimpu [dot] hr (zrtve[dot]i[dot]svjedoci[at]mpu[dot]hr) Cyprus National contact details Ministry of Interior Homepage (EL) Deputy Ministry of Migration and International Protection (EN / EL) Migration Department (EN / EL) Asylum Service website (EN / EL) Ministry of Research, Innovation and Digital Policy Hotline (Monday-Friday 8h00-20h00) 1477, +35 722285777 Key organisations helping on the ground Facebook group for Ukrainians seeking advice - Cyprus Refugee Council (EN) UNHCR Cyprus (EN) Cyprus For Ukraine (EN / UK / EL) Czechia National contact details Information for Ukrainian citizens in the Czech Republic in connection with the Russian aggression in Ukraine (UK / CS ) Refugee Facilities Administration of the Ministry of the Interior (CS / EN / UK) Ministry of Interior helpline +42 0974801802 Our Ukrainians – Official support website (CS / EN / UK / RU) Embassy of Ukraine in Prague – Facebook page (UK) Key organisations helping on the ground Support Facebook Group (CS / UK) Refugees Welcome (CS) Association for Integration and Migration (EN) Organisation to Support Refugees (EN) CARE ČR (CS) Czech Red Cross (CS) Člověk v tísni (People in Need) (CS) Diakonie ČCE (CS) Caritas Czechia (CS) Lékaři bez hranic (Doctors without borders) (CS) Denmark National contact details Danish Immigration Service – (EN / UK) Information for labour integration of Ukrainians (UK) Key organisations helping on the ground Danish Red Cross (DA / EN) Children Denmark (Red Barnet) (DA) UNICEF Denmark (DA) UNHCR in Denmark (DA) Amnesty Denmark (DA) +45 33456565 Facebook page Українці в Копенгагені / Ukrainians in Copenhagen / Ukrainerne i København (EN) Estonia National contact details Government Official Website for people fleeing the war (EE / EN / UK / RU) +372 600 1247, kriis1247 [dot] ee (kriis[at]1247[dot]ee) Ministry of Interior Homepage (EN) Ministry of Economic Affairs and Communications (EN) Police and Border Guard Board Homepage (EE / EN / UK / RU) Social Insurance Fund Hotline 1247 Government webpage with information for Ukrainian citizens (EE / EN / RU) Youth Portal (EE / RU) Key organisations helping on the ground List of NGOs (EE / EN / RU) Estonian Refugee Council (EE / EN / UK / RU) Hotline (every day 9h00-19h00) +37 256782288 Estonian Red Cross (EE) Ukrainian Cultural Center (EE / EN / UK) Mondo MTÜ (EE / EN) Finland National contact details Finnish Immigration Service: Ukraine dedicated website (EN / UK) Phone 0295 790 605 (Monday to Friday, from 8:30 am to noon, and 1:00 pm to 3:30 pm) Printable instructions for people fleeing Ukraine (EN / SV / FI / UK) Finnish Immigration Service: Asylum in Finland (EN / SV / FI / UK) InfoFinland - Your guide to Finland (EN / UK) Key organisations helping on the ground Ukrainian Association in Finland (FI / EN / UK) France National contact details Government official information site (FR / UK) Ukraine Embassy in France (FR/ UK) +33 187666612 (press 2 for Ukrainian) Ministry of Interior’s information for Ukrainian citizens (FR / UK) Q&A (FR) App réfugiés.info (download) Key organisations helping on the ground Secours populaire (FR) +33 144782100 Secours catholique (FR) +33 145497300 Croix rouge (FR) +33 144431100 Soliguide (FR / UK) Watizat (FR / EN) Ukraine-France Association (FR / UK) Germany National contact details Federal Ministry of the Interior and Community: Germany4Ukraine (DE / UK / EN / RU) Helpline Ukraine - 0800 500 225 0 (Monday to Friday, 2 pm. to 5 pm) Federal Ministry of the Interior and Community: Government’s FAQs about entering and residing (DE / UK / EN / RU) Federal Office for Migration and Refugees (DE / UK / EN / RU) Berlin: Information to Extend residence permit (DE / UK / RU) Germany4Ukraine-App (download) Key organisations helping on the ground Alliance of German aid organisations collecting donations for Ukraine (DE / EN) UNHCR (DE) German Red Cross (DE) Aid organisation focusing on medical care (DE) Caritas Germany (DE) Diakonie Katastrophenhilfe (DE) Pro Asyl (DE / EN) Legal consultants (DE) Krisenchat +49 1573 5993126 (psychosocial counselling via Whatsapp in DE, UK, RU) JugendNotmail, online counselling for children and young people (DE) mbeon – Migrationsberatung (DE / EN / RU) Greece National contact details Government’s webpage with information for Displaced Persons (EL / UK / EN) E-mail ukrainemigration [dot] gov [dot] gr (ukraine[at]migration[dot]gov[dot]gr) Provision of Temporary Protection +30 2131629600, e-mail tp-supportmigration [dot] gov [dot] gr (tp-support[at]migration[dot]gov[dot]gr) National Emergency Response Mechanism for Unaccompanied Minors Phones +30 2132128888 or +30 6942773030 (via WhatsApp or Viber) Monday – Friday from 8 am to 10 pm: Saturday from 11 am to 7 pm E-mail: ssuam [dot] tracingmigration [dot] gov [dot] gr (ssuam[dot]tracing[at]migration[dot]gov[dot]gr) Embassy of Ukraine in Greece (EN) Hotline +30 693276606 Key organisations helping on the ground UNHCR (EL / EN / FR) Association of the Ukrainian Diaspora in Greece, “Ukrainian - Hellenic Thought” +30 695 739 1156, e-mails huthukrgrdumka [dot] gr (huth[at]ukrgrdumka[dot]gr), galinamkgmail [dot] com (galinamk[at]gmail[dot]com) Ukrainian Cultural-Educational Center “Beregynia” +30 69340 42 347, e-mail koziy [dot] oksana222gmail [dot] com (koziy[dot]oksana222[at]gmail[dot]com) Support and Development Center of the Ukrainian Cultural Heritage "Trembita" +30 213 0294 772, +30 694 159 2236, +30 697 25 7 3004, e-mails infotrembita [dot] gr (info[at]trembita[dot]gr), alla [dot] lobach [dot] plessagmail [dot] com (alla[dot]lobach[dot]plessa[at]gmail[dot]com) Public Association "Ukrainians in Greece" (UK) +30 693 81 86 719, fax: +30 210 83 100 63, e-mail ukraintsigryahoo [dot] gr (ukraintsigr[at]yahoo[dot]gr) List of organisations (EN) Hungary National contact details Directorate General for Aliens Policing Information for people fleeing Ukraine (EN / UK) Government hotlines From Hungary 06 80310310 From Ukraine 0800 504546 From other countries +36 15501828, email menekultinfome [dot] gov [dot] hu (menekultinfo[at]me[dot]gov[dot]hu) Embassy of Ukraine Facebook page (UK) Key organisations helping on the ground Facebook group for accommodation (HU) Hungarian Red Cross (HU / EN) The Hungarian Charity Service of the Order of Malta (HU) Hungarian Interchurch Aid (HU / EN) Caritas Hungary (HU) Migration Aid Facebook Page (HU) Hungarian Helsinki Committee Information Page (EN) Hungarian Association for Migrants (EN / HU) Ireland National contact details Irish Department for Justice Information about visa requirements (EN) FAQs – for Ukraine Nationals and Residents of Ukraine (EN / UK / RU) Government dedicated webpage with information (EN) Citizens Information for International Protection (EN) Department of Children, Equality, Disability, Integration and Youth (EN) – with publications in EN, UK, and RU A Parent's Guide to Childcare (UK / RU) Key organisations helping on the ground: Irish Refugee Council (EN) Association of Ukrainians in Ireland (EN / UK) Ukrainian action in Ireland (EN) Volunteer Ireland (EN) Italy National contact details Ministry of Interior: information for the entrance of Ukrainians (IT) Guide for Asylum Seekers (EN) Dispatching of humanitarian supplies for the Ukrainian population (IT / EN) National Civil Protection Department (IT / EN) - Cards with key information (IT / EN / UK / RU) Key organisations helping on the ground UNHCR (EN) Italian Council for Refugees (IT) Comunità di Sant’Egidio (EN / IT / RU) Italian Red Cross (IT) Caritas Ambrosiana (IT) NGO AVSI (IT) NGO AIBI (IT) NGO Intersos Facebook Page (IT) Latvia National contact details Information for Ukrainians coming to Latvia (LV / UK / EN / RU) – not an official website, but redirected from the Government’s website Ministry of the Interior of Latvia (LV) National Health Service (LV / EN / UK) +371 80001234 (Monday to Thursday 8:30 am to 5 pm; Friday 8:30 am to 03 pm, in EN and RU). From foreign phone numbers +371 67045005 City Council of Riga Hotline (24/7) +371 80000800 Ministry of Welfare (LV) Information on one-time Financial Assistance for Citizens of Ukraine (LV / RU) Key organisations helping on the ground Free information phone about social support of Ukraine civilians +371 80700011 Unified information helpline for Ukrainians in Latvia (24/7) +371 27380380 Telegram: t.me/ukrainelatvia Hotline in Riga (24/7) +371 80000800 World of Ukraine (lttrp_ukrvfshelpline [dot] com (EN) / RU) Lithuania National contact details Information about support for Ukraine (EN / LT / UK) E-mail:lttrp_ukrvfshelpline [dot] com (lttrp_ukr[at]vfshelpline[dot]com) Information on application for Temporary Protection (UK) Useful and important information for Lithuanian and Ukrainian citizen (EN / LT / UK) Migration Department (UK / LT / EN / RU) Eurodesk Lithuania (LT / UK / EN) Migration hotline +370 52717112 (Monday to Thursday from 07:30 am to 04:30 pm: Friday from 07:30 am to 3:15 pm) www.migracija.lrv.lt Humanitarian aid hotline +370 684 98 688 (24 hours a day) Accommodation hotline +370 677 22 222 (24 hours a day) Emergency number 112 (24 hours a day), www.112.lt Information about work in Lithuania (LT / UK / RU) 1883, +370 661 10 885 Information about health services (LT / EN) +370 5 232 2222 Helpline for victims of trafficking in human beings 8 800 91119 (from non-Lithuanian number +370 61691119) Key organisations helping on the ground Social initiative Stiprus Kartu (UK / EN / LT) Lithuanian Red Cross (LT) Lithuanian Caritas (EN / LT / UK) National Volunteer Support Coordination Center (LT ) Maltieciai (EN / LT) Work in Lithuania (EN) Vaccination against COVID-19 (LT) from non-Lithuanian number +370 66 01 1808) Emotional support in Russian 1809, or +370 664 65 792 Luxembourg National contact details Government’s information on reception of Ukrainian refugees (FR / EN) Information on access to education (FR) and contact details (FR) For consular questions from people leaving or in transit from Ukraine +35 224782386 Reception centre in Luxembourg for people from Ukraine: Rue Tony Rollman, L-2454 Information on work in Luxembourg (EN) National Employment Agency +352 24788888, e-mail infoadem [dot] etat [dot] lu (info[at]adem[dot]etat[dot]lu) Helpline Santé +352 24765533 Key organisations helping on the ground LUkraine, Ukrainian community in Luxemburg (UK / EN) Red Cross - wellkommcroix-rouge [dot] lu (wellkomm[at]croix-rouge[dot]lu) (in FR / EN / DE / UK / RU) Médecins du monde: for medical help +35 28892371 National Receptions Office (DE / FR / EN / LB) Initiativ Liewensufank (DE / FR), +352 360597, e-mail equibutzliewensufank [dot] lu (equibutz[at]liewensufank[dot]lu) CIGR Syrdall (FR) +352 26350481 Malta National contact details Ministry of Home Affairs Information for Ukrainians refugees (EN) Government of Malta - Information for Ukrainians refugees (EN) Freephone ​153​​​, e-mail servizzgov [dot] mt (servizz[at]gov[dot]mt)​​​​​​ Calling from abroad: +356 21255153 International Protection Agency (EN), +356 21255257, e-mail infoipa [dot] gov [dot] mt (info[at]ipa[dot]gov[dot]mt) Key organisations helping on the ground Maltese Red Cross (EN) Malta Refugee Council (EN) Netherlands National contact details Information on webpage from the Ministry of Justice and Security (NL / EN) Information on Temporary Protection Directive (NL / EN) Inmigration Service (NL / EN) Ukraine: appointment to collect proof of residency (EN) Emergency reception centres: Maastricht, Sporthal Glanerbrook (EN) Accommodation facilities (EN) Key organisations helping on the ground Dutch Red Cross (EN / UK / RU) WhatsApp Helpline +31 648158053 Central Agency for the Reception of Asylum Seekers (NL / EN) 088 715 70 00 infocoa [dot] nl (e-mail) Vacancy Ukrainian Language Support Officer (NL), e-mail resourcesglobaltalk [dot] nl (resources[at]globaltalk[dot]nl) Church in Action (NL, EN) 030-8801456, e-mail infokerkinactie [dot] nl (info[at]kerkinactie[dot]nl) The Salvation Army (NL) Hotline Help for Animals from Ukraine 088-8113333 (weekdays from 09 am to 17 pm), e-mail info@hulpvoordierenuitoekraïne.nl Vluchtelingenwerk (Refugee Council) (NL / UK) Refugee Help (EN / NL / UK / RU) +31 203007000 (Monday to Friday, from 9 am to 5 pm) Overview of organisations helping on the ground (NL) Poland National contact details Government’s information for Ukrainian citizens (PL / UK) FAQ (PL / EN / RU) Government platform for support (PL / UK / EN) Helpline of the Office for Foreigners +48 477217575 Helpline for those in danger of human trafficking +48 226280120 Helpline for the Ukrainians seeking medical help (24/7) +48 807190590 Border Guard - for rules of crossing the border (PL) +48 825685119 Helpline for Polish citizens and holders of the Pole's Card +48 225238880 Key organisations helping on the ground Polskie Centrum Pomocy Międzynarodowej (Polish Center for International Aid) (EN / PL) Polska Akcja Humanitarna (Polish Humanitarian Action) (EN) Caritas Polska (PL) Polish Red Cross (PL) Fundacja Ocalenie (EN / PL) Polska Misja Medyczna (Polish Medical Mission) (EN) Useful information about support in Krakow (EN) SOS Ukraine (PL) Refugees Welcome Polska (PL / EN / RU) Foundation for Polish-Ukrainian Cooperation (EN / PL / UK / RU) City of Krakow Action for Lviv +48 126161879 (Krakow City Office, 12 p.m. – 8 p.m.), e-mail: pomocdlalwowaum [dot] krakow [dot] pl (pomocdlalwowa[at]um[dot]krakow[dot]pl) Collections of the City of Warsaw e-mail darczyncyum [dot] warszawa [dot] pl (darczyncy[at]um[dot]warszawa[dot]pl) Lena Grochowska Foundation (PL) +48 535579491 Portugal National contact details: Dedicated government website (PT / EN) Migrant helpline with Telephone Translation Service to UK: +351 218106191 (mobile and foreign network), 808257257 (fixed-line network in Portugal) Monday to Friday, from 9 am to 8 pm; Saturday, from 9 am to 5 pm E-mail sosucraniaacm [dot] gov [dot] pt (sosucrania[at]acm[dot]gov[dot]pt) Ukraine: Information and support available in Portugal (PT / EN) For issues related to documents and registrations, contact the Registration Line: dial 2 when you call 211 950 500 (Monday to Friday, from 9 am to 5 pm). Information on International Protection (EN) List of public services on migration by region (EN) Asylum Information Database (EN) National Line against Trafficking in Human Beings (PT) +351 964244281 email dcinv [dot] unidadeantitraficosef [dot] pt (dcinv[dot]unidadeantitrafico[at]sef[dot]pt) Key organisations helping on the ground Ordem de Malta Portugal (PT) Amnistia Internacional Portugal (PT) Consultores inmobiliarios pela Ucrania - Facebook group (PT) Portuguese Red Cross (PT) Contacts for transporting pets by displaced Ukrainians Specific contact: acsccdimdgav [dot] pt (acsccdim[at]dgav[dot]pt); Direct contact for Veterinary doctors: tcastrodgav [dot] pt (tcastro[at]dgav[dot]pt) and pdomingosdgav [dot] pt (pdomingos[at]dgav[dot]pt). Romania National contact details: Government website dedicated to help Ukrainians (RO / UK) Government website with information for help to Ukrainians (RO / UK / EN) Infoline +40 219590 Inside Romania 112 Single emergency number – rescue, firefighters, police (also available in UK) 119 Single number for children – abuse, neglect, exploitation (also available in UK) General inspectorate for immigration (RO / EN)+40 214107513 National Line against Trafficking in Persons From Romania 0800 800 678 From abroad +40 213133100 Key organisations helping on the ground UNHCR Romania (EN) Hotline +40 723653 651 Romanian National Council for Refugees (EN) Hotline +40 730073170 IOM (EN / UK) Hotline for psychological support +40 745139747 Romanian Red Cross (RO) Save the Children (RO) World Vision Romania (RO) Terre des Hommes (EN / RO) FONPC – NGO Federation for Children (RO) FONSS – Federation of Non-Governmental Organizations for Social (RO) Jesuit Refugee Service – Romania (RO/EN) Slovakia National contact details Government’s Information for Ukrainians entering the Slovak republic (SK / UK / EN) Ministry of the Interior hotlines for Ukrainian speakers +421 513816111 and +421 259765111 Permanent service of the Ministry of the Interior +421 248593312 Ministry of Transport and Construction (UK) Ministry of Education, Science, Research and Sport (SK / UK) Košice region hotline +421 2800222550, e-mail pomocukrajinevucke [dot] sk (pomocukrajine[at]vucke[dot]sk) Slovak Embassy in Ukraine +380 674665618 General Consulate of the Slovak Republic in Uzhhorod +380 503178719 Diplomatic service of the Ministry of Foreign and European Affairs of the Slovak Republic +421 2 5978 5978 Permanent Service of the Ministry of Interior of the Slovak Republic +421 2 4859 3312 Key organisations helping on the ground Information for Ukrainians entering the Slovak Republic (SK / UK / EN) IOM (SK / UK / EN / RU) NGO Človek v ohrození (People in need) (SK / EN) Infoline +421 917239708 NGO Sme spolu (Slovak – Ukrainian NGO) (UK / SK / EN) Hotline +421 911201889 NGO Iniciativa Kto pomoze Ukrajine (NGO Initiative to help Ukraine) (UK / EN) NGO Magna (EN) Slovak Red Cross (UK / SK) Ukraine-Slovakia Help (UK / SK / EN) Hotline +421 911201889 (Telegram, WhatsApp or Viber), email: ukrajina [dot] sk [dot] sosgmail [dot] com (ukrajina[dot]sk[dot]sos[at]gmail[dot]com) Človek v ohrození (People in Need) Facebook page (SK) Human Rights League (SK / EN) Mareena Facebook group (SK) NGO Nadácia Integra (SK) Greek Catholic Eparchy Kosice (SK / UK) Slovenia National contact details: Government’s website (SL / UK / EN) Office of the Government of the Republic of Slovenia for the Support and Integration of Migrants +386 12008401, email gp [dot] uoimgov [dot] si (gp[dot]uoim[at]gov[dot]si) Government Hotline (8h00-18h00) From Slovenia 0804142 From abroad +386 14787530, e-mail info [dot] ukrajinagov [dot] si (info[dot]ukrajina[at]gov[dot]si) Key organisations helping on the ground Caritas Slovenia (SL) +386 31470151, e-mail infokaritas [dot] si (info[at]karitas[dot]si) Ključ Society – Centre for Combating Trafficking in Human Beings (SL) 0801722, e-mail infodrustvo-kljuc [dot] si (info[at]drustvo-kljuc[dot]si) Projekt Ambient (SL / UK) +386 69896705, e-mail projekt [dot] ambient [dot] karieragmail [dot] com (projekt[dot]ambient[dot]kariera[at]gmail[dot]com) lovene Philanthropy (SL) +386 14301288, e-mail infofilantropija [dot] org (info[at]filantropija[dot]org) Spain National contact details Spanish Agency for the International Cooperation and Development webpage (ES) Ministry of the Inclusion, Social Security and Migration webpage (ES), with information on temporary protection Ministry of Inclusion, Social Security and Migration Hotline +34 910474444 (ES / UK) Asylum Office (ES) National Line against Trafficking in Persons From Spain +34 900105090, email trataguardiacivil [dot] es (trata[at]guardiacivil[dot]es), trataguardiacivil [dot] es (trata[at]guardiacivil[dot]es) Contact of the Embassy of Ukraine in Spain: st. Ronda de Abububia, 52 28043 Madrid, Spain +34917489360, +34913887178 Phone number for victims of gender-based violence 016 Key organisations helping on the ground Spanish Red Cross (ES) Cáritas (ES) Comisión Española de Ayuda al Refugiado (ES) Medicos del mundo (ES) Aldeas Infantiles (ES) Fundaciones (ES) Sweden National contact details Swedish migration agency (EN), with information on temporary protection. Q&A about Temporary Protection (EN) Swedish Tax Agency (EN / UK) County administrative boards, Information Sverige (UK) Key organisations helping on the ground Swedish Red Cross (SV) Kvinnofridslinjen (counselling and support to women who have been victims of threats, physical, psychological or sexual violence) (EN / UK): 116 016 and 020-50 50 50. Healthcare & Medical Assistance: Vårdguiden 1177 (EN) Bris, "Children's Rights in Society" (SV) EU-wide organisations EU agencies European Union Agency for Asylum (EN / UK / RU) Europol (EN) EU-wide information on legal assistance CCBE EU-wide list of contact points for legal assistance (UK / EN) European Council on Refugees and Exiles - Overview of national measures in response to arrivals from Ukraine (EN) EU-wide organisations helping on the ground in EU Member States IOM (EN) UNHCR (EN) UNICEF (EN) European NGO Platform on Asylum and Migration (EN) – List of members (EN) European Council on Refugees and Exiles (EN) Refugees Welcome International (EN) European Guardianship Network assistance to orphans and unaccompanied children (EN) European Disability Forum (EN) International Catholic Migration Commission (EN) International Committee of the Red Cross (EN) Save the Children (EN) Terre des Hommes (EN) Hospitality Support (EN) Science for Ukraine (EN) Ukraine Shelter (EN / UK) International Rescue Committee (EN) Organisations fighting against Human Trafficking: Missing Children Europe (UK / RU / EN) Hotline from the EU 116000 From outside the EU +31 888009000 Free air transfers from Moldova to EU countries UNHCR (EN) Government of Moldova (EN / UK) This page was last updated on 6 May 2026

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