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ВідповідьInformation for Ukrainian citizens — Services for applicants for protectionЗміст звірено: 05 жовтня 2026 р.Відкрити сторінку джерела

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What services am I entitled to as an applicant for protection? Applicants for protection are entitled to the following services from the Directorate of Labour during the processing of their application. After you have received protection you are no longer an applicant for protection. Icelandic SIM card You will receive the card at the reception centre for applicants for international protection. When you have been granted protection and have received your residence card, you need to go to the telephone company and have your name and ID number registered in connection with the telephone number. After doing that you can go to the nearest bank and apply for an electronic ID (rafræn skilríki). Don't forget to bring your passport. Accommodation You need to go to the reception centre to be allocated accommodation. Food allowance You need to go to the reception centre to get a payment card for food allowance. Here is a list of shops and businesses that accept the payment card. If the accommodation that the Directorate of Labour has allocated to you has food included, you are not entitled to food allowance. You are entitled to food allowance if you do not live in the Directorate’s accommodation. Food allowance is paid out weekly. Individuals receive ISK 8,000 per week. Couples receive ISK 13,000 per week. Children receive ISK 5,000 per week. The maximum payment for a family is ISK 28,000 per week. Allowance You need to go to the reception centre to get a payment card for allowance Allowance is paid weekly after a four-week stay. Adults receive ISK 2,700 per week. Children receive ISK 1,000 per week. Health service Applicants for international protection are entitled to necessary health services and medicines that are necessary for them while their applications are being processed by authorities. You should go to the reception center in Egilsgata 3 in Reykjavik to request a doctor's appointment. In the case of an emergency, please contact the emergency ward. Applicants must undergo a medical examination as soon as possible after arriving in Iceland. The examination is based on the Act on Health Security and Communicable Diseases. Public transport The Directorate of Labour ensures that applicants can use public transport for free to attend appointments related to their applications for international protection. I´m staying outside the capital area. How do I get an Icelandic SIM card and a payment card? If you have applied for protection and not yet received a payment card or SIM card, please contact the social services in the municipality where you are staying.